Privacy Policy

Crossvyn Inc. (“Crossvyn,” “we,” or “us”) is accountable for the personal information we handle in connection with crossvyn.com (the “site”). This policy is written to be consistent with Canada’s federal private-sector privacy law, the Personal Information Protection and Electronic Documents Act (PIPEDA).

This policy covers the public crossvyn.com site only. It does not cover the Crossvyn software itself or any customer environment, which are governed by a separate agreement with each customer. That agreement, including its data processing terms, describes how personal information in the Crossvyn service is handled and lists the service providers that process it on our behalf; customers may request that list at any time.

What the site collects today

The site does not currently have a contact form, account creation, or newsletter sign-up, so we do not directly collect names, email addresses, or similar details through it. Visiting the site may still generate ordinary technical log data — such as IP address, browser and device type, the page you came from, and which pages you viewed — through the standard server logs kept by our web hosting provider, Web Hosting Canada (WHC).

If you contact us

If you email us, we receive your name, email address and anything you choose to include in your message. We use this only to reply to you and to follow up on your enquiry. Our mailboxes are hosted by our web hosting provider, Web Hosting Canada (WHC).

Visitor statistics

We may use the visitor statistics tools included with our hosting account (AWStats, Webalizer, and Analog) to understand how the site is used — for example, the number of visits, which pages are viewed, which sites referred visitors, and visitors’ general country, browser, and device type. These tools produce their reports by summarizing the hosting server’s existing access logs. They do not place cookies on your device or add tracking code to the site’s pages, and we use the reports to understand overall traffic, not to identify individual visitors.

We do not use advertising, retargeting, or other third-party tracking tools on the site.

If we change how the site collects information — for example, by adding a demo-request form, a newsletter, or cookie-based or third-party analytics — we will update this policy first to describe what is collected, why, and how consent is obtained, consistent with PIPEDA’s consent principle.

Why we would collect it

Any information the site collects is used only for the purpose we identify at the time of collection — today, that purpose is limited to operating and securing the site and understanding general traffic patterns. We do not use site data to build advertising profiles, and we do not sell personal information to anyone.

Disclosure to others

We may share technical site data with service providers who help us operate the site, such as our web hosting provider, strictly so they can perform that role for us. We may also disclose information where the law requires it, or to protect our legal rights. We do not disclose site data to advertising networks.

Where information is processed

Our hosting provider may store or process site data in Canada or in other countries. Where data is processed outside Canada, it may become subject to the laws of that country, including lawful access by local authorities — a standard disclosure under PIPEDA’s openness principle.

Retention and safeguards

We keep technical site data only as long as reasonably necessary for the purposes above, and use reasonable administrative and technical safeguards appropriate to the limited data involved. No system connected to the internet can be guaranteed completely secure.

Accuracy

Because the site does not currently collect identifying information directly from visitors, there is generally no visitor-supplied personal data on file for us to keep accurate. This will be revisited if that changes.

Access, correction, and complaints

Under PIPEDA, you have the right to ask what personal information an organization holds about you and to request correction of inaccurate information. If you believe crossvyn.com holds information about you and would like to make a request, contact us below. If you are not satisfied with our response, you may also contact the Office of the Privacy Commissioner of Canada.

Person in charge of the protection of personal information
Privacy Officer, Crossvyn Inc.
Email: info@crossvyn.com

Children’s privacy

This site is intended for a business audience and is not directed at children. We do not knowingly collect personal information from children through the site.

Links to other sites

The site may link to third-party websites. We are not responsible for their privacy practices, and encourage you to review their policies before providing information to them.

Changes to this policy

We may revise this policy as the site or applicable law changes. The date at the top reflects the most recent revision, and continued use of the site after a revision is posted constitutes acceptance of it.

Contact

Questions about this policy can be sent to:

Crossvyn Inc.
Email: info@crossvyn.com